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- Customer Service

Top 5 Frequently Asked Questions


Order StatusOrder Status

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Request a return for exchange or refund. Start here.

Quick ReorderQuick Reorder

View your previously purchased
items and reorder them quickly.


Returns of defective items.
Returns of non-defective items.
Wrong Items Shipped or Ordered.
Wrong Address or Lost Package.


Terms & Conditions of Use
Privacy Notice
Secure Safe Shopper Guarantee
Purchase Terms

WarrantyWarranty of:

Compatible / recycled items.
Brand new items.


When will my order ship?
How long will it take after my order ships?

How do I cancel or edit my order?
Shipping Rates and Times.


Payment methods accepted.
Do I have to pay sales tax?
When will I be charged for my order?
Can Schools & Government Agencies send a P.O.?


How do I recycle my cartridges?

About UsAbout Us

Reasons why to buy here.
Contact Us.


Questions or Concerns? Feel free to drop us a note through our contact us form.


Monday through Friday
8am-4pm CDT (Central)
Call 1-800-260-9809.


Our goal is to provide you with the best customer service to ensure a pleasurable buying experience!

You can shop in complete confidence. We have a Dun & Bradstreet rating of 100% on customer satisfaction and overall performance with over 25 years in the toner and ink manufacturing industry!

Five reasons to choose Laser Cartridge Plus, Inc. We always:

1) Answer our phone.

2) Keep our promises.

3) Listen to our customers.

4) Are helpful.

5) Take the extra step.