Customer Service

Top Frequently Asked Questions

 

 

Order Status

Check your email and spam folder for your tracking information. Also, there will be a link to view your order status in your email receipt.

Returns

Request a return for exchange or refund. Start here.

Quick Reorder

View your previously purchased
items and reorder them quickly.

Refunds

Returns of defective items.
Returns of non-defective items.
Wrong Items Shipped or Ordered.
Wrong Address or Lost Package.

Policies

Terms & Conditions of Use
Privacy Notice
Secure Safe Shopper Guarantee
Purchase Terms

Warranty of:

Compatible / recycled items.
Brand new items.

Shipping

When will my order ship?
How long will it take after my order ships?

How do I cancel or edit my order?
Shipping Rates and Times.

Payment

Payment methods accepted.
Do I have to pay sales tax?
When will I be charged for my order?
Can Schools & Government Agencies send a P.O.?

Recycling

Please take your empty cartridges to your local recycling center. We no longer collect them.

About Us

Reasons why to buy here.
Contact Us.

Email

Questions or Concerns? Feel free to drop
us a note through our contact us form.

Phone

Monday through Friday
8am-4pm CDT (Central)
Call 1-800-260-9809.
Ask for Customer Service.

 

Our goal is to provide you with the best customer service to ensure a pleasurable buying experience!

You can shop in complete confidence. We have a Dun & Bradstreet rating of 100% on customer satisfaction and overall performance with over 25 years in the toner and ink manufacturing industry!

Five reasons to choose Laser Cartridge Plus, Inc. We always:

1) Answer our phone.

2) Keep our promises.

3) Listen to our customers.

4) Are helpful.

5) Take the extra step.