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Product Guarantee

Our promise to you: All of our products come with a 30-day money back guarantee! If you are dissatisfied with your purchase, you can return it for a refund, exchange, or credit within 30 days of purchase with your RMA, and either your original receipt or email confirmation; for delivery orders, call 1-800-260-9809. Non-defective item returns are subject to a 15% restocking fee. Please visit our returns policy page.

All remanufactured and brand compatible products are guaranteed from defects for a period of 12 months from date of purchase subject to certain terms and conditions. Please visit our returns policy page.

Our goal is to provide you with the best customer service to ensure a pleasurable buying experience! We have an open rating of 100% on customer satisfaction and overall performance with over 15 years in the toner and ink manufacturing industry. We approach the world wide web as an opportunity to offer our products to a much wider audience through the internet community. Call us toll-free and speak with a customer representative at: 1-800-260-9809 from 8:00am until 4:00pm Monday thru Friday Central Daylight Time (CDT).


Secure Shopping Guarantee

You can shop at online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

* Industry leading encryption hardware and software methods and security protocols to protect customer information.

* Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. is registered with the Authorize.Net Verified Merchant Seal program.

Credit Card Online Payments